EnCirca has been tapped by ICANN to handle the bulk transfers for the terminated Pheenix.com registrar. Pheenix was terminated by ICANN on May 20, 2021 for noncompliance of its ICANN contract described here: https://www.icann.org/uploads/compliance_notice/attachment/1161/hedlund-to-tran-20may21.pdf.
First, please confirm if your domain has been transferred to EnCirca by checking: https://lookup.icann.org/.
Please DO NOT create a new EnCirca account if you are a new customer! We will create your account when we transfer your domains. You will receive a further email with login instructions when your account is created.
We anticipate that many domains will remain unclaimed due to bounced emails or inoperable proxy services. Locating rightful owners will be problematic since the data escrow is often devoid of any identifying ownership information.
To mitigate for these challenges, EnCirca has created this special claims form.
EnCirca live chat and phone support will be closed for the day.
Please send support requests to firstname.lastname@example.org.