Contact Us

If this is a support-related or urgent issue, please leave a message with our support team.
You can expect a response within three business days.
Click on the Customer Support button to:

  • Chat with us live. Support hours are Mon - Fri, 9:00 am - 5:00 pm EST. If Live Support is offline, you will be able to leave an email message.
  • Submit a ticket to the support team
  • Search our comprehensive knowledgebase
  • Email us at:
  • Report illegal activity via our Abuse page

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  • Find out what hot domains are on sale or at auction
  • Tweet us a question, observation, or anything else
  • Read about our specials, promotions, and upcoming new features
Feedback Form

Please click on the Feedback button to the left.

  • Have you found a third-party website where your new email address does not work?
  • Is there a new service or feature you would like to see?
  • What really bugs you about our website?
  • Any questions, comments, suggestions you may have for us are appreciated!

If you can't get an answer using the above links, you can try the following methods to contact us.
Use our Help Desk or Live Chat for critical issues.

  • Call: +1.855.590.4677 and leave a message, including your email address.
    Provide enough information in your request so that we can research your issue.
  • Fax: +1.781.823.8911
  • Postal Mail: EnCirca, Inc., 400 West Cummings Park, Suite 1725, Woburn, MA 01801 USA
  • Chief Executive: Thomas Barrett.
    Letters and messages to Tom may be sent via any of the above contact avenues.