Oct 31 - Dec 1, 2017
Dec 5 - Jun 1, 2018
Bots are software programs traditionally used to accomplish repetitive tasks. For example, online chat bots can be used to streamline a company's customer service. Physical robots can be used offline to move merchandise within a fulfillment center. As technology advances, we're seeing AI and messaging platforms open up to third party bots allowing users to accomplish tasks from within the platform.
Amazon, the .BOT Registry, is focused on creating a dedicated online space for this community and have seen tremendous interest in what they are developing. They intend to offer continuous value for all .bot domain registrants by developing unique features for this rapidly growing community and their customers.
How fast is the bot space growing?
More and more businesses are launching chat-based bots for customer engagement. The number of chat bots on messaging channels (i.e. SMS, Facebook Messenger, Kik, Slack, Telegram, etc.) have grown 2,400% over the past year, from 5,000 in 2016 to 125,000+ in 2017. The industry is seeing strong market adoption, end user acceptance and we anticipate that brands are in the process of building their own chat bots (or will want to do so in the near future).