EnCirca offers domain name registration and e-mail services that helps people establish permanent digital addresses and help stay in touch with their family, friends, business contacts, web sites and e-mail subscriptions. We know that you're concerned with privacy on the Internet, and we've taken many steps to help safeguard your online information and protect your privacy.
EnCirca's policies and procedures are based on the eight internationally recognized privacy principles issued in 1980 by the Organization for Economic Cooperation and Development in its Guidelines for Fair Information Practices. The principles pertaining to fair information practices in use at EnCirca are as follows:
EnCirca will use your contact information, including email address, telephone number and/or postal address to communicate with you at various times, including, but not limited to: registration expirations, whois data acuracy reminders, transfers and marketing communications. You may opt out of marketing communications but not other communications required to process your order or under our Registrar Accreditation Agreement with ICANN.
If we are served with a civil subpoena seeking personal information about a EnCirca user, we will use reasonable efforts to notify the specified user of the request prior to disclosure of such personal information, so as to allow the user the opportunity to oppose the subpoena.
EnCirca will not provide your e-mail address, name, or other personal identifiers to merchants or marketers without your specific prior permission. EnCirca will follow the instructions you indicate through the EnCirca software interface.
EnCirca may engage third parties to perform analysis or data processing of our databases that involves access to your personal information, in order to better provide you with the services for which you joined. If EnCirca does so, it will ensure that such parties are contractually required to keep the information confidential and not to use it in any way other than as is necessary to perform their work for EnCirca.
As a EnCirca member, you have access to, and appropriate control over, the data that EnCirca maintains about you.
EnCirca gives you easy access to the information maintained about you in the EnCirca database in a format that is easy to understand. Our current policy is to collect your old and new e- mail address from you when you register your e-mail address change at the EnCirca web site or at a EnCirca network partner web site. EnCirca limits user access to verification of your old and new e-mail addresses, and settings for handling E-mail Change of Address notifications to personal and commercial contacts. Should this access policy change, EnCirca will post the changed policy on this web site.
To revise or edit your personally identifiable information, simply use your new e-mail address as your log-in ID. EnCirca, upon recognizing your valid Log-in ID will send an e-mail to your new e- mail address, containing the link for access to your account. However, a request to revise or edit your personally identifiable information may not be accommodated if it would result in incorrect information. Requests for deletion of certain key information, such as e-mail address, may require closing the account.
Most requests for access to personal data are processed within seconds of being made through the EnCirca software Web interface. Some requests may take up to a few days to process, and the results may be delivered by e-mail.
Any other questions should be addressed to customer-support(at)EnCirca.com.
Information about a member may be withheld or exempted from deletion if this is required by law or is part of a fraud investigation.
All users may at any time opt-out of our marketing by clicking on the opt-out link we include in every email we send. If you decide that you do not wish to participate in our MailRegistry.net service you can unsubscribe by clicking on the link provided in the update request e-mail messages EnCirca sends you and following the directions provided. Additionally, you can remove your account information directly from the EnCirca web site by logging in, and clicking the link marked "Delete old e-mail addresses".
We ensure information quality by employing advanced technology to protect our users' data. We also have well-defined employee and network partner practices that protect the integrity of and access to our users' information.
At EnCirca we employ security techniques and well-defined employee practices to ensure that data is protected from unauthorized access and use. We hold our employees and network partners accountable for maintaining the privacy and integrity of our users'information. EnCirca provides ongoing training programs that are designed to keep our employees and network partners informed of our Privacy Policies.
EnCirca may engage employees, contractors, and other companies to perform work that involves access to personal information. If EnCirca does so, it will ensure that such parties are contractually required to keep the information confidential and not to use it in any way other than as is necessary to perform their work for EnCirca.
EnCirca works to reduce the likelihood of accidental disclosures and unintended access and modification of account information, but it is impossible to eliminate this possibility completely.
To access the information EnCirca holds about you, use your new e-mail address as your log-in ID. EnCirca, upon recognizing your valid Log-in ID will send an e-mail to your new e- mail address, containing the link for access to your account. If you allow others to have access to your new e-mail address box, that is--allow them to access and read your e-mail--they may be able to gain access to your EnCirca account. To maintain the highest level of security for your EnCirca account, you should not provide others with access to your e-mail address box.
400 W. Cummings Park
Woburn, MA 01801
E-mail: visit our customer service page
EnCirca has a general policy of openness about developments, practices and policies with respect to personal data. EnCirca states in detail what personal data it collects and why it collects it.
EnCirca's Web server may log key information about any visitor to the EnCirca website (both users and non-users), including the following elements:
We use this information in aggregate to get a better picture of where our visitors come from and how to plan for our future needs.
The web server logs may be used in the course of a fraud investigation.
The browser make and version also is used during your visit to indicate to you whether EnCirca's software will run on your computer's configuration. The URL may contain tracking codes used only for the purpose of auditing advertising.
Our Use of Clear GIF's
EnCirca sometimes uses a common technology called a clear gif or action tags. A clear gif (graphic interface format) is a small graphic image that is a 1x1 pixel placed on our web site, in banner ads, and/or in e-mail communications. A clear gif provides us with important information about how members use our web site and respond to our e-mail communications, such as whether someone is using an e-mail reader that understands HTML e-mail messages. This information helps us understand the effectiveness of our web-based communications and improve it's effectiveness. For security purposes, it may also collect your IP address to be used only if fraud is associated with any activity using this IP address
EnCirca collects personal data about you only in ways that are fair and lawful. EnCirca collects only the personal data it has said it collects, and only in the ways it has said it collects it.
EnCirca always specifies the purposes for which it uses personal data, before collecting it. EnCirca will not use it for other purposes without first obtaining the member's consent.
Who Collects Your Information
EnCirca collects e-mail address change information at our web sites, www.EnCirca.biz, MailRegistry.net, and at network partner web sites with a pop-up window hosted by EnCirca. Network partners are typically resellers or affiliates for EnCirca services and may collect the information described in the next section and pass it to us so we can fulfill the services you have ordered.
Information We Collect
When you register your e-mail address change at a EnCirca web site or at a EnCirca network partner web site, we ask you to provide your new and old e-mail addresses. When you press "submit," EnCirca also records the time and date, as well as other administrative information that helps EnCirca prevent people from misusing our system.
After you submit your e-mail address change, EnCirca sends out a confirmation e-mail to your new e-mail addresses. In order for your e-mail address change to be registered in our system, you must click on a link inside the e-mail message sent to your new address. We also send an e-mail to your old e-mail address to help preventpeople from misusing our service.
In order to protect your online information and prevent misuse of our system, EnCirca regularly records the time and date you opened the confirmation e-mail messages, what links you clicked, as well as other information that may help people you choose to receive your new e-mail address send messages to you in a format that you can receive.
If you choose to send a greeting card to notify your friends, family and business contacts of your e-mail address change, EnCirca will collect the e-mail addresses of the recipients. EnCirca will also collect the first names and last names of the recipients of the greeting card, as well as a brief, personal message if you choose to include such information in the greeting card. EnCirca will not use the recipients' names or e-mail addresses other than to deliver a greeting card (although the recipients may be presented with an opportunity to register for EnCirca's free e-mail change of address service).
If you are using our service to look for one of our users, we may ask you for your first and last name. We may your first and last name to identify you to the individual whose e-mail address you are asking us to locate for you. When you press "submit," EnCirca also records the time and date, as well as other administrative information that helps EnCirca prevent people from misusing our system.
You are responsible for maintaining control of the e-mail address, as personal information may be sent to it.
When you purchase a service, such as a domain name, we ask you to specify a "ship-to" and "bill-to" contact. These contacts include, First Name, Last Name, Email Address, Phone Number, Fax Number (optional), Company (optional), Address, City, State, Other State/Province (optional), Zip Code, Country. In addition,for credit card purchases, we require, credit card type, credit card number, and credit card expiration date.
This information is collected to allow us to use multiple means of contacting you and to help prevent fraud. Under no circumstances will we use this information for anything else not described in the privacy notice. Users can have access to review their information at any time my logging into their account. You can correct factual errors in your personally identifiable information by logging into your account and making the correction yourself. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections.
EnCirca makes other uses of summary information obtained by combining data from many individuals (never fewer than 25, and typically thousands or more), where the name and other identifiers have been removed.
Any personal information collected during the course of customer service (your home phone number, for example) will only be used for the purpose of customer service. This information will not be linked to your account, nor will it be shared with anyone else.
In the future, EnCirca may ask for additional information that will help us understand your use of e-mail, your interests and/or preferences, so that we may continue to enhance our services to best serve you. This information will not be shared with any third parties without your explicit permission, and the provision of this information is completely at your option.
If you become a EnCirca user, you give us permission to use the information we have told you we use here, for the purposes stated here, according to the options you indicate via the EnCirca software and website.
Information We Share
Once your e-mail address change has been registered, you decide who has access to your updated e-mail address. Individual visitors may come to our web sites, www.EnCirca.biz, Mailregistry.net, or a EnCirca network partner's web site, to request your updated e-mail address.
If you choose to send a greeting card to notify others of your e- mail change of address, EnCirca will share your e-mail address with the recipients of the greeting card. EnCirca will also share your first name and/or last name with the recipients of the greeting card. EnCirca will not use the recipients' names or e- mail addresses other than to deliver a greeting card (although the recipients may be presented with an opportunity to register for EnCirca's free e-mail change of address service).
EnCirca shares additional technical information (for instance: whether the e-mail program you use can receive html e-mail) collected during the e-mail address change registration process with our network partners, in order for our partners to send you e-mail messages in a format (for instance: html or text) that you can receive. EnCirca also shares aggregate information (for instance information gathered from log files like IP address, referring urls, and browser type) for research and development efforts. However this information does not contain, nor is it tied, to personally identifiable information.
Whois Data: EnCirca creates Whois contact information based on your personally identifiable information. EnCirca may be required to share your personally identifiable information with a domain name Registry that requests it, or, in the case of a bulk whois license agreement, with a third party who has licensed our whois data, unless you have specifically opted out. It is reasonable to expect that these third parties may have different privacy policies. You may opt-out at any time by logging into your account and indicating any and all domain names that should be opted out for access by third parties.
As described in our Terms and Conditions, EnCirca may terminate your account for various reasons, such as if you ask us to or if you stop using it for a long time.
After a reasonable period of time (consistent with business requirements such as accounting), the personal information associated with terminated accounts will be destroyed or removed. From time to time, EnCirca reduces the amount of data associated with active members by converting older data into summary statistics or destroying it.
EnCirca always has a person designated as its privacy ombudsman, who is accountable for ensuring that EnCirca protects its members' privacy. Questions, concerns, issues or complaints may be sent to privacy(at)EnCirca.com
400 W. Cummings Park
Woburn, MA 01801>BR>
E-mail: visit our customer service page
Policy Regarding Children's Use of Our Site
EnCirca complies with the Children's Online Privacy Protection Act. EnCirca does not knowingly collect information from children under the age of 13. EnCirca requires users of this site to be at least 13 years of age.
Business Transfers or Bankruptcy
As we continue to develop our business, we might sell or buy companies or assets. In such transactions, customer information generally is one of the transferred business assets. Also, in the unlikely event that EnCirca or substantially all of its assets are acquired, customer information will of course be one of the transferred assets. EnCirca users will be notified of such business transfer or bankruptcy and be given the opportunity to opt-out of any such transfer.
Notification of Changes
The foregoing policy is effective as of March 21, 2003. EnCirca reserves the right to change this policy at any time. Please check this page periodically for changes. Your continued use of EnCirca's services following the posting of changes to these terms will mean you accept those changes.
Policy last updated: June 30, 2011.